Pixie Pumpkins

Shop Policies

Payment Policy

I accept payment through PayPal.

Payment should be made within 2 days of purchase. Otherwise please convo me and I am sure we can work it out.

Shipping Policy

I will ship out your order within 3 - 5 business days of cleared payment.

For international : Shipment via Pos Malaysia - Registered Air Mail with tracking number. No shipping to Israel from Malaysia, due to diplomatic reason.

For Malaysian: Shipment via Poslaju with tracking number.

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For international shipping, transit times may vary particularly during peak periods. Your order will arrive within 1 - 6 weeks depending on your location. It may arrive earlier or later, depend on custom clearance and transport conditions.

Locations:

● Within Malaysia (Poslaju takes a few days )

● International (about 6 weeks during peak season, 10 - 30 working days for normal days)

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I will ship to the address according to your Big Cartel receipt, please make sure the address is current and correct.

International customers are responsible for their countries customs, and duty fees. Any taxes, duty fees and import fees as charged by your government are the responsibility of the buyer.

Refund Policy

Unfortunately I do not accept returns and exchanges. I am not responsible for items lost or damaged during transit. I take special care to make sure that the items are packaged properly and addressed correctly. Thanks for understanding:) Do contact me if anything at [email protected].

Additional Information

All pieces are handmade, so no two items are identical. This is their charm!